TTC Call Center Training Packages & Consulting Services

TTC has partnered with three of the leading companies in the U.S. to provide high-quality Training & Consulting services:

Training Packages

Impact Learning Systems provides customer contact skills training in the areas of customer service, technical support, and sales. Our programs help your organization's representatives build value and integrity into their relationships with internal and external customers.

Impact Learning offers a variety of training options including traditional classroom training, online learning, and blended learning, which combines the best of online and classroom learning.

Consulting Services

Lieber & Associates is a leading U.S.-based contact and call center consulting firm. L&A partners with organizations to launch, relocate, automate and improve call centers that conduct sales, take orders and provide customer service by telephone, e-mail and web chat.

The firm's president, Mitchell Lieber, is an award-winning consultant and direct marketer whose career in marketing/mass communications spans 30 years, including more than 20 in the telephone and customer contact channel.

Consulting Services

DKP & Associates is an internationally recognized contact center and training consulting firm specializing in call center programs. For over twelve years, DKP has worked with a wide variety of clients in the coordination, planning and execution of inbound and outbound call center programs to both businesses and consumers. DKP's mission is simple-to improve your call center results! And we'd like to prove it to you. Whether you're a start up or a Fortune 100 company, DKP has the knowledge and expertise to assist you.